1st Health Products Ltd is committed to respecting and maintaining the privacy of our customers (“you”). The website www.1sthealthproducts.co.uk is owned and operated by 1st Health Products Ltd (“we”), which is a company registered in England and Wales under company number 08088437. Our Registered Address is Unit 2, Lynx Business Park, Colliers Green, Goudhurst, Cranbrook, Kent, TN17 2LR. Our registered VAT number is 138 9570 73. For the purpose of the Data Protection Act 1998, 1st Health Products Ltd is a data controller.
This is an agreement between you and 1st Health Products Ltd.
Use of Information
We only collect personal information that is knowingly provided to us by you. Examples of the type of information that we may collect about you are listed below:
Records of any correspondence that you make with us
Information you may provide us with in order to make transactions on our website
Information you may provide us with in order to facilitate the fulfilment of orders you place with us
Information about your visits to our website. This may include (but is not limited to) communication information, traffic information, weblog data and location data.
Present the content of our website to you in the most appropriate manner for you
Notify you of any changes to our service
Conduct market research and statistical analysis
Payment Service Providers
Currently, our website www.1sthealthproducts.co.uk uses a third party payment service provider (PSP) in order to process credit and debit card transactions. In order to complete a purchase with 1sthealthproducts.co.uk you will be transferred to pages hosted by a third party PSP. Our selected PSPs are fully PCI DSS (Payment Card Industry Data Security Standard) compliant. The PSP has full responsibility for the security of your transaction data. You can be completely confident that nothing that passes to our PSP’s servers can be examined, used or modified by any third parties. Our PSP will not share your personal information with any individual or organisation.
All orders taken online or over the telephone are processed securely through our payment service provider gateway with strict privacy and fraud policy controls in place. 1st Health Products Ltd takes privacy and fraud very seriously, and our policy controls are maintained and checked regularly to ensure that we are protected. 1st Health Products Ltd has no intention and currently does not store any financial details such as credit and debit card numbers in any form, ensuring a safer shopping experience.
Disclosure of Information
1st Health Products Ltd may disclose your personal data to an ultimate holding company and any of its subsidiaries. In the following events we may disclose your information to third parties:
If 1st Health Products Ltd sells or acquires any business or assets we may disclose your personal information to the third party buyer or seller
If we are under any legal obligation to share your personal information. This may include providing information to third party companies for purposes of fraud protection and reduction of credit risk
Links to Other Websites
The 1sthealthproducts.co.uk website provides links to other third party websites and resources. These third party websites are not under the day to day control of 1st Health Products Ltd. When you click through to these websites you leave the web pages under the control of 1st Health Products Ltd. We cannot accept any responsibility whatsoever for any issues that you may face which arise from the use of third party websites that are linked to or from our website. We advise you to read the terms and conditions and privacy policies of each website that you click through to from our site before using them. We will do our best to only link to websites of a high quality and relevance to our customers.
Data Protection Act 1998 & Your Rights
In the United Kingdom your personal information is protected by the Data Protection Act 1998. The Data Protection Act provides that any information that we possess about you must be accurate, relevant, should not be excessive and must be processed lawfully and fairly. We will put measures in place to prevent unauthorised access to data that we keep about you, and will do our utmost to try to ensure that no such unauthorised disclosures occur. At any time you have the right to view any information that we keep about you and are able to correct any inaccuracies. You may exercise this right by writing to us at our registered address.