Privacy Notice
 
General
1st Health Products Ltd is committed to respecting and maintaining the privacy of our customers (“you”).  The website www.1sthealthproducts.co.uk is owned and operated by 1st Health Products Ltd (“we”), which is a company registered in England and Wales under company number 08088437.  Our Registered Address is Unit 2, Lynx Business Park, Colliers Green, Goudhurst, Cranbrook, Kent, TN17 2LR.  Our registered VAT number is 138 9570 73.  For the purpose of the Data Protection Act 1998, 1st Health Products Ltd is a data controller.
This is an agreement between you and 1st Health Products Ltd.
 
Use of Information
We only collect personal information that is knowingly provided to us by you. Examples of the type of information that we may collect about you are listed below:

Information that you input through our website (e.g. Customer Registration, Request a Quote, Contact Us etc…)
Records of any correspondence that you make with us
Information you may provide us with in order to make transactions on our website
Information you may provide us with in order to facilitate the fulfilment of orders you place with us
Information about your visits to our website. This may include (but is not limited to) communication information, traffic information, weblog data and location data.
Examples of the ways in which we might use the data we collect about you are listed below:
Respond to any requests you have for us
Present the content of our website to you in the most appropriate manner for you
Notify you of any changes to our service
Conduct market research and statistical analysis
We will not pass your personal information on to any third parties for marketing purposes.
 
Payment Service Providers
Currently, our website www.1sthealthproducts.co.uk uses a third party payment service provider (PSP) in order to process credit and debit card transactions.  In order to complete a purchase with 1sthealthproducts.co.uk you will be transferred to pages hosted by a third party PSP.  Our selected PSPs are fully PCI DSS (Payment Card Industry Data Security Standard) compliant.  The PSP has full responsibility for the security of your transaction data.  You can be completely confident that nothing that passes to our PSP’s servers can be examined, used or modified by any third parties. Our PSP will not share your personal information with any individual or organisation.
 
Placing Orders
All orders taken online or over the telephone are processed securely through our payment service provider gateway with strict privacy and fraud policy controls in place.  1st Health Products Ltd takes privacy and fraud very seriously, and our policy controls are maintained and checked regularly to ensure that we are protected.  1st Health Products Ltd has no intention and currently does not store any financial details such as credit and debit card numbers in any form, ensuring a safer shopping experience. 
 
Disclosure of Information
1st Health Products Ltd may disclose your personal data to an ultimate holding company and any of its subsidiaries.  In the following events we may disclose your information to third parties:
If 1st Health Products Ltd (or substantially all of its assets) is acquired by a third party (personal data about our customers will be one of the transferred assets)
If 1st Health Products Ltd sells or acquires any business or assets we may disclose your personal information to the third party buyer or seller
If we are under any legal obligation to share your personal information.  This may include providing information to third party companies for purposes of fraud protection and reduction of credit risk

 
Cookie Use
Cookies are a feature of internet web browsers.  A cookie is a very small text file that your web browser saves on your computer’s hard drive.  1sthealthproducts.co.uk may make use of cookies files.  Cookies allow us to deliver a more convenient and personalised experience of our website to you.  For example, a cookie allows us to “remember” you and have you automatically logged in from your computer to your account at 1sthealthproducts.co.uk.  It is not necessary to accept Cookies in order to view or use our website.  However, many people find accepting Cookies to be very helpful in terms of time saved and convenience.  Please be assured that we do not use Cookies in order to extract personal information about you from your computer unless you have already knowingly provided us with that information.
 
Links to Other Websites
The 1sthealthproducts.co.uk website provides links to other third party websites and resources.  These third party websites are not under the day to day control of 1st Health Products Ltd.  When you click through to these websites you leave the web pages under the control of 1st Health Products Ltd.  We cannot accept any responsibility whatsoever for any issues that you may face which arise from the use of third party websites that are linked to or from our website.  We advise you to read the terms and conditions and privacy policies of each website that you click through to from our site before using them.  We will do our best to only link to websites of a high quality and relevance to our customers.
 
Data Protection Act 1998 & Your Rights
In the United Kingdom your personal information is protected by the Data Protection Act 1998. The Data Protection Act provides that any information that we possess about you must be accurate, relevant, should not be excessive and must be processed lawfully and fairly.  We will put measures in place to prevent unauthorised access to data that we keep about you, and will do our utmost to try to ensure that no such unauthorised disclosures occur.  At any time you have the right to view any information that we keep about you and are able to correct any inaccuracies. You may exercise this right by writing to us at our registered address.
 
Policy Changes
Any changes to this privacy policy will be posted on this page of our website